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Free shipping? We give you more

Buy 1, make a difference for 2

No fake gifts. Only real gestures

We don’t look for customers, but allies

Our cart? Full of meaning

Zero empty words. 100% truth

Care that lasts, not consumes

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Shipping policy

Last update: September 1, 2025

With SAPONA, shipping is part of our promise: care, transparency, and punctuality.

Courier
All shipments are handled by BRT.

Delivery Areas
We ship across Italy.
If you live abroad and want SAPONA, write to us at impact@sapona.world — we’ll find the best solution together.

Delivery Times
Italy: within 4 business days from order confirmation.
During holidays or unexpected events, delivery times may vary slightly. If that happens, we’ll let you know right away.

Shipping Costs — Our Transparent Choice
We don’t pretend shipping is free by inflating prices or forcing you to buy more.
Every delivery has a cost, and we’ve chosen the most honest way: sharing it with you.
SAPONA always covers 30% of the shipping cost, for every order, anywhere in Italy.

Average real rates from our BRT agreement No. 03092025:

  • 1–2 SAPONA: actual cost €6.50 → you pay €4.50

  • 4–8 SAPONA: actual cost €7.50 → you pay €5.50

Tracking
As soon as your order leaves our warehouse, you’ll receive an email with a tracking number and a link to follow your package.

Lost or Damaged Orders
If your package doesn’t arrive or arrives damaged, write to us within 7 days of the expected delivery date at impact@sapona.world. We’ll send you a new product or, if needed, refund the order.

In Short
With SAPONA, delivery is safe, tracked, and on time — anywhere in Italy within 4 business days.